Privacy Policy

Introduction

Look, we get it - nobody really enjoys reading privacy policies. But here's the thing: we actually care about your data and want you to know exactly what happens with it. At Braxion Forge Quint Architects, we've been handling client information for years, and we take this stuff seriously. This policy breaks down how we collect, use, and protect your personal info when you interact with our firm.

What Information We Collect

When you reach out to us or work with us on a project, we'll typically gather:

• Your name, email address, phone number - the basic contact stuff
• Company details if you're representing an organization
• Project specifications, site information, and design preferences
• Communication records (emails, meeting notes, that sort of thing)
• Property details and site photos when relevant to architectural work
• Payment and billing information for active projects
• Website usage data through cookies - standard practice for understanding how folks use our site

How We Use Your Information

We're not in the business of selling your data or anything shady like that. Here's what we actually do with it:

• Respond to your inquiries and provide the architectural services you're asking for
• Manage ongoing projects and keep communication flowing
• Process payments and maintain financial records (gotta keep the accountants happy)
• Send project updates, design revisions, and relevant documentation
• Improve our services based on feedback and usage patterns
• Comply with legal requirements and professional standards in the architecture industry
• Occasionally share our latest work or company updates if you've opted in

Information Sharing and Disclosure

We keep your information pretty close to the chest, but there are times when we need to share it:

• With project partners like engineers, contractors, and consultants who need access to complete your project
• Municipal authorities and regulatory bodies when required for permits and approvals
• Our legal and financial advisors when necessary for business operations
• Cloud storage providers and software platforms we use (all vetted and secure)
• If legally required by court order or government request

We don't sell your personal information to third parties. Period. That's not our game.

Data Security

We've implemented reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. This includes encrypted communications, secure servers, and limited access protocols within our team. That said, no system is 100% bulletproof, and we can't guarantee absolute security - but we're doing everything practical to keep your data safe.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and understand how people interact with our content. These are mostly functional cookies that help the site work properly, plus some analytics cookies so we can see what's working and what isn't. You can disable cookies in your browser settings, though some features might not work as smoothly if you do.

Your Rights Under Canadian Privacy Law

As a Canadian firm, we comply with PIPEDA and applicable provincial privacy legislation. You've got rights, and we respect them:

• Access your personal information we hold
• Request corrections to any inaccurate data
• Withdraw consent for certain uses of your information
• Request deletion of your data (subject to legal retention requirements)
• File a complaint with the Privacy Commissioner of Canada if you think we've mishandled your info

Just shoot us an email at info@braxionforgequint.info if you want to exercise any of these rights, and we'll sort it out.

Data Retention

We keep your information for as long as necessary to fulfill the purposes outlined here, plus whatever time is required by law. For architectural projects, that can mean several years due to professional liability requirements and building code obligations. Once we don't need your data anymore, we securely dispose of it.

Third-Party Links

Our website might link to external sites or services that aren't under our control. We're not responsible for their privacy practices, so you should check out their policies separately. We try to only link to reputable sources, but once you leave our site, their rules apply.

Changes to This Policy

We might update this privacy policy from time to time as our practices evolve or laws change. When we make significant changes, we'll post the updated version here with a new date at the top. If you're a current client, we'll probably give you a heads-up via email too. It's worth checking back occasionally to stay in the loop.

Questions or Concerns?

If you've got questions about this privacy policy or how we handle your information, don't hesitate to reach out. We're here to help and want you to feel comfortable working with us.

Forging Tomorrow's Architectural Landscape